Thanks again! I have seen some improvement but am still not completely satisfied with the overall results. I think that one of my problems is that I'm not using large enough bunches of hair. I tried using a packing tool made from a penny with a hole drilled through the center but it tends to cut the hairs if I apply too much pressure. I've had better success using my fingers, although that is definitely hard on the finger tips. I'll have to try the pen barrel method with larger clumps of hair. Maybe that will help.