Two weeks ago I had a near catastrophy. The Regal vise that I`ve been tying with for a number of years broke. I squeesed the jaws to insert a hook and they broke in half. I was distraught my only backup being a very old Thompson"A" that was shot 15 years ago.
So I packed up the vise dropped it in the mail and figuered I was done tying for awhile. I couldn`t believe it when I got it back in only 6 days,good as new and no charge not even for postage!
Now thats what I call service and you can bet I`ll remember it when it comes time to get a new vise.