The pleasure was all mine and thanks for asking about my daughter. She's still at the hospital but some possibles have been ruled out so we're feeling very optimistic at this point.
I fell in love with the new Ross LA at the BNTC booth as well... I can usually say 50 bad things about any product, and that's if I like it.
I can say two things without fishing it a while on the negative...
plastic drag adjustment... won't stand up to the rigors, but then again you can order two spares from Ross for peanuts and replace them every three years to get ten years of new looking drag knobs. Low impact.
Handle is a faced cylinder, feels a little skinny for cranking lots of backing. I suppose that could also be replaced if it bothered anyone. Low impact.
That's about it!
It looks killer, sounds like an upper echalon reel, solid and light, large arbor, styled porting like mag wheels on black machined bar stock.
I am a whim away from buying it at a moderate $335 retail.
Glad to hear you liked the embroidery and thanks for your support.