Kudo for Cabela's [Archive] - Fly Fishing Forum

: Kudo for Cabela's


Eric
03-17-2000, 12:30 PM
Followed Juro's advice on contacting customer support at Cabela's, and I'm very pleased to report they stand 100% behind their leaky waders. The customer service rep (Judy), who was very helpful and friendly, bent over backwards to assure me the waders would be replaced just as soon as they were received back in Oshkosh.

This is a refreshing change from the Caveat emptor policies of most places I've dealt with recently.

Kudos to Cabela's.

Petri heil,

Eric

juro
03-17-2000, 12:50 PM
Glad you got fair treatment from Cabelas when it's so often us getting bent over. Only does them good in the end to be fair to customers.

I like the fact that they hire "experts" to talk to on their 1-800 line, when you have a question. Sometimes they even know what they're talking about http://216.71.206.188/images/flytalk/Wilk.gif

Doublespey
03-17-2000, 01:11 PM
Absolutely!

I've had great customer service from Cabelas, so I'm not suprised. Any problem I've had, they've been happy to give me a refund or replacement.