non-FF: Any VONAGE users out there? [Archive] - Fly Fishing Forum

: non-FF: Any VONAGE users out there?


juro
07-13-2005, 03:22 PM
I would appreciate a consumer report. thanks

sean
07-13-2005, 03:34 PM
Good stuff. In some places you do not get 911 service but I think vonage has pretty much everyone covered.

Nice to have a flat $25 bucks a month with no long distance fees. Canada is free as well. Cool to get your messages on the web as well.

-sean

juro
07-13-2005, 04:08 PM
Sounds great -

how is the voice quality? Do you have the adapter direct from the cable modem or off a router?

Does it compete with bandwidth from computers at all?

thanks

sean
07-13-2005, 04:15 PM
I actually use speakeasy.net for mine at the moment but will switch to vonage most likely back east. It hooks up between the router and the cable modem so its packets get priority over everything else. That way the voice service is never degraded even if I am using a lot of bandwidth for uploads and such. I think vonage's hookup is similiar but it would pay to ask them.

Voice quality is just as good as a phone.

-sean

JimW
07-13-2005, 05:11 PM
The quality of voip is not based so much on bandwith as latency. Normally the voice compression gets you down below 32k. The data that represents the voice you hear does not ammount to much in bytes but it is very important that you get those little packets to the destination quickly with minimal errors, since retries just cause more backup of the data. Remember both endpoints are the weakest link so if you are planning on talking to a family member frequently you might want to ping their IP. In a corporate environment I've found a round trip of 200ms or under and you'll be ok anything over 250 and it gets jittery. I don't know how vonage works but normally the voip equipment will automatically negotiate down from 64k often the 16 or 8k will sound good but a little tinny.

I know someone that has vonage and they got a router with the firmware built into it. Check out the linksys site you'll see them listed, might as well get an upgraded router while making the switch.

doogue
07-13-2005, 09:23 PM
Juro,

I switched over to Vonage 6 months ago. I have had no issues at all and I can not tell that I switched over based on sound quality.

I have a Comcast cable connection - FWIW. I download some large stuff from time to time and talk on the phone when the router is loaded down without issue.

I have my Vonage box plugged into my Netgear wireless router.

I like the $$$ savings.

It was really easy to set up as well.

One word of advice: save a local and long distance phone bill now before you sign up for Vonage. Having them handy means that you can get Vonage to switch over your phone number faster and will allow you to cancel your existing long distance and local services sooner than later.

2 thumbs up,

Mike

juro
07-13-2005, 09:27 PM
Well looking good so far! Three of my techie buddies giving it the thumbs up can't be bad :smile:

doogue
07-14-2005, 07:23 AM
And to throw one more vote in the drum....

2 of my colleagues at work (techie folks) like it as well.

Just FYI.

teflon_jones
07-14-2005, 10:33 AM
I've had it for quite a while now and I don't have any complaints. I have the $15/month package (500 minutes) which works out to $17 with taxes. Occassionally somebody will tell me that the line is a little quiet or that there's a little interference or something, but overall, I'm very happy, especially considering how cheap it is! If you're going to sign up, I'd love to get your referral. You get a free month and I get a free month out of it, so it's a good deal and it's really easy to do. :)

Vonage sends you a router to connect into your cable modem, plus some cables and software, so it's just an easy plug and play. You need to have a computer hooked up to the router too so you can install the software that comes with the router.

Nick
07-14-2005, 12:59 PM
One more thumbs up from a fairly technical person...me. Friend has it and i think its awesome. I've stayed away from a landline being a cell only person for 3 years now, but will be getting the 14 bucks a month plan for my next place.

juro
07-23-2005, 07:37 AM
Thanks to all for the words of encouragement... Vonage ROCKS so far! Unlimited North America (incl. Canada) for less than 1/3 of the land line price.

I am keeping my main line for 911 at a reduced service level, although every family member has a cell with wireless 911 already, just old fashioned I guess. :)

McSpooled
07-24-2005, 07:25 AM
FWIW, Vonage does have a nice referral 'bonus program' as well. For the person doing the referral, you receive two months free. The person signing up for service gets the 1 month free that he/she would have received through any of the standard offers.

This year alone, I've referred 3 friends, and have received 6 months free!
> Even when I have paid for service, the $15 makes me smile when thinking about those $50 Verizon bills..... :hihi:

For more info: Vonage Referral Program (http://www.vonage.com/features.php?feature=refer_a_friend)

For anyone considering, I think some of the limitations noted above are well worth considering:
o 911: Vonage is rolling out E911 now. Until then, calls will go to your local
PSAP (public safety access point) with potentially no address (meaning
someone will need to be told who you are and where you're calling from).
> My tip: purchase a phone with speed dial to your local fire/police station.

o Connection is only as good as your ISP. I have Comcast (live in MA) and have
no complaints. Friend in ME however has had frequent issues
with his internet connection going down, and having to reset all his equipment
each time. This makes his wife very happy! :mad:

o Quality: I have had people comment that they hear a slight echo and
'tinny-ness'. However, for the $15, I think the slight trade-off in quality is fine.
> There are also settings you can play with to better manage this.

o Quirky Item: I had to call AAA for car service. The way AAA routes their
calls, their system thought I was calling from NJ (home of Vonage).
> I confirmed that this has happened to others and is in some of the
forums out there. Not a big deal, just one of those oddities that came
up. Simply resolved by calling the RI office directly (they serve SE Mass).

Overall, I'd recommed it. Similar to Juro's comments, biggest 'concern' I'd evaluate is the 911 service.
> One other point, Vonage/Linksys just released a new wireless router.
It's essentially the WRTG-54 (very popular and solid wireless router) with
the phone ports. I am seeing alot of folks having trouble with this device.
It sounds like it is requiring folks to spend 'hours' on the phone downloading
firmware upgrades. Once done, it's working OK, but it's a struggle getting
there.....

Chris
07-31-2005, 08:06 AM
I haven't looked into this but after following this discussion am intrigued. One question, Is this a broadband only feature or does it work on
DSL too?