05-03-2001, 07:52 PM
I picked up a an A/L 11/22 at the Marlborough show and christened it at Christmas Island. Towards the end of the trip the drag developed a worrying squeak and by the time I got home things were pretty bad. I finally sent the reel back on Tuesday this week and to my amazement a brand new reel was waiting for me when I got home this evening. 48hrs turnaround including UPS handling - now that's what I call service - thanks Redington!