Weinbrenner Shoe Company - Excellent Customer Service [Archive] - Fly Fishing Forum

: Weinbrenner Shoe Company - Excellent Customer Service


Smolt
06-03-2003, 10:59 AM
Just a note to give credit where credit is due. I have had a pair of Weinbrenner's The Ultimate®Wading Shoe for a number of years. A problem developed with the shoes this season. I sent them back to the company with a letter of explanation and the problem was resolved without a hitch. The company went far beyond anything I had expected it to do in dealing with the problem. Weinbrenner Shoe Company's customer service -- like their wading shoes -- is superb.

Drake
06-10-2003, 02:37 PM
Couldn't agree more... About a year ago, I sent mine back to them for replacement soles after years of trying the job myself or taking my boots to local shoe repair shops. I can't say enough for the level of service and the quality of the job that Weinbrenner did. Simply outstanding!